TERMS AND CONDITIONS

ART WORK AND DESIGNS - Production of art work will start once art fee/deposit is paid in full. A mock up will be created and sent to the customer via email, estimate turn around on art is 2-4 days and customer has up to 3 changes on the same design.                                                

PRODUCT ORDERS - The mock up must be approved by the customer before starting any order. An invoice will be generated and will be the proof of order. It is the client's responsibility to check sizes, name spelling and numbers for the order. Once invoice is paid, it is accepted by the client as final order.                                                                

TURNAROUND - Average turnaround is 3-4 weeks once product order is place and paid in full. This does not include holidays or days in transit, ETA (estimate time of arrival) it is not guaranted and Shirt Doctors is not responsible for any delays.                                    

CANCELLATIONS - There are no cancellations on approved custom orders.  

RETURNS ON DEFECTIVE ITEMS - All custom orders are final and there are no returns. If product is defective or misprinted, the item may be returned within 36 hours of reciept. All returns must be authorized by a sales representative.  

SHIPPING - All shipments are sent via UPS ground.                                          

PAYMENTS METHODS - We accept all mayor credit/debit cards and PayPal.                                                

COLORS, SHADES AND DESIGNS - Colors, shades and designs may vary from approved mock up, mock up is just a representation of the product.